THE FOLLOWING MINIMUM SYSTEM RECOMMENDATIONS
for your connected devices will ensure your're getting the most out of your Flow Internet service.
If you
meet the requirements but are not achieving the speed of your subscribed speed tier,please note:
- To achieve the upper range of your speed tier, you must be connected via a wired Ethernet
connection. Speeds through a hardwired connections are inherently faster than speeds over WiFi due
to potential wireless interference. - There are number of external factors that may limit your speed; as a result, actual speeds may vary.
External factors that could impact speeds include external interference, downloads/uploads in
progress and open programs on your devices, as well as number of devices connected to your
home network. - Whenever possible, your FLOW Optical Network Terminal (ONT) should be placed in a central,
unobstructed location of your home, off the floor and away from other electronic devices.
Make sure your Internet equipment is up-to-date and able to support the speeds on your package.
SYSTEM RECOMMENDATIONS BY SPEED TIER
BROADBAND
PLANS
ESSENTIAL 100
FIBER PLUS 120
MAX
DOWNLOAD
100 Mbps
120 Mbps
SYSTEM/DEVICE
REQUIREMENT
10/100 fast Ethernet Interface
or adapter for wired connection.
Intel Core i5 (or faster) processor.
100/1000 Gigabit Ethernet
Interface
wired connection.
Intel Core i5 (or faster) processor.
FLOW INTERNET MINIMUM SYSTEM REQUIREMENTS -
FOR SPEEDS UP TO 600 MBPS
OPERATING
SYSTEM
BROWSER
ETHERNET
(HARDWIRED)
CONNECTION
ETHERNET/
PROCESSOR
Microsoft mainstream-supported windows operating
system or an Apple-supported OS X Operating
system. Visit the Microsoft Windows lifecycle fact
sheet or Mac OS X Support overview for their latest
operating system information.
Recent version of Chrome, Firefox, Internet Explorer
or Safari. For more information about
different
browsers or to download a new one,visit
whatbrowser.org
Cat5e or Cat6 Ethernet cable to facilitate your
wired connection.
Speeds up to 25 Mbps:10/100 Fast Ethernet
interface or adapter for wired connection.
-
Speeds up to 75 Mbps:
- 10/100 Fast Ethernet interface or adapter for
wired connection. - Intel Core i5(or faster) processor.
-
Speeds up to 600 Mbps:
- 100/1000 Gigabit Ethernet interface or
adapter for wired connection. - Intel Core i5(or faster) processor.
FLOW INTERNET MINIMUM SYSTEM REQUIREMENTS -
FOR SPEEDS UP TO 1 GIGABIT PER SECOND
OPERATING
SYSTEM
BROWSER
ETHERNET
(HARDWIRED)
CONNECTION
ETHERNET
CPU/
PROCESSOR
MEMORY
HARD DRIVE/
SPACE
Windows 10 (64 bit) or newer or Mac OSX 10.8 or
newer. Visit the Microsoft Windows lifecycle fact
sheet or Mac OS X Support overview for their latest
operating system information.
Google Chrome 56.0.2924, Microsoft Edge (64-bit),
Mozilla Firefox 52 (64-bit) or Safari 8 or newer. For
more information about
different browsers or to
download a new one,visit whatbrowser.org
Cat5e or Cat6 Ethernet cable.
Note: Due to Ethernet overhead, actual download
speeds are limited to 940 Mbps over a hardwired
connections.
10/100/1000 Gigabit Ethernet interface or adapter
for wired connection.
Intel Dual Core i5 or better or AMD Ryzen 5 or better
8 GB of RAM minimums
64 GB or larger SSD recommended to achive
maximum download speeds
DEVICE SPEED CHARTS
newer devices should be able to handle greater speeds over Wifi, however, older devices may not do as
well, even
under idel conditions. For faster speeds try using an Ethernet (hardwired) connection instead.
YEAR
RELEASED
COMPUTERS
2011-Present
2007-2010
2006 & earlier
PHONES &
TABLETS
2011-Present
2007-2010
2006 & earlier
EXPECTED
WiFi SPEED*
150-600 Mbps
75-150 Mbps
25 Mbps
75-600 Mbps
25-75 Mbps
25 Mbps
*Expected Wi-Fi speed under good conditions with a capable plan.