
WIN amazing prizes daily PLUS $20,000 cash
Persons topping up $15 or more or activating a 3, 7 or 30 day Always-On Prepaid plan will get a chance to peel a virtual peel
card on their phones for a prize. If the card reveals a prize, the reward will automatically be added to the persons account with a
follow up message to check their account balance. All prepaid customers qualifying for the daily peel cards will be entered into
the weekly prize draw with persons signing up for new services, switching and bundling to win even more prizes like cash, tickets,
vouchers, smartphones and tablets.
WAYS TO WIN
Top up
$15 or more
Activate
A 3, 7 or 30-day plan
Switch
To Flow
Pay
your bill
Bundle
your services

Prizes include:
- Data
- Tickets
- Summer Packs
- Costumes
- Handsets
- iPads
- Staycations
And our grand prize of $10,000!
1. This promotion is open only to FLOW (SVG) limited “Residential” Category customers who are legal residents of St. Vincent &
the Grenadines & aged 18yrs or older. By entering this promotion participants warrants & represents that they are legal residents
of ST. Vincent & the Grenadines aged 18yrs and older. In the event that this warranty and representation proves to be false any
prize(s) will be forfeited.
2. The “Flow Summer Train” Summer Promotion: Instant prizes of Data, Minutes, Top up & other prizes promotion (hereafter
referred to as the “Promotion”), is available to all FLOW Residential customers who carry out a qualifying activity.
3. The Promotion will run from June 01 – August 31, 2022 (“The Promotion Period”).
4. All customers who carry out a qualifying activity will receive a chance to win any of the below daily prize via scratch card, plus
level up to the weekly Gold Prizes & Final entries into the Platinum prize draw.
5. Qualifying activities are:
- Single top ups of $15 or more using any FLOW Direct Top from any FLOW top up location/Vendor (including FLOW App Top ups, FLOW International Top Up, FLOW Online Top Up). Top-Up method that includes Me2U, Credit U and FLOW Loan do not qualify as top-up methods. Cumulative top ups do not count towards entry into the Promotion e.g. a customer who makes 3 top-ups of $5 each within 24 hours will not receive an entry;
- Activation (new or renewal) of 3, 7 or 30day Combo Plans by prepaid customer or sign up of new plans by Postpaid customers.
- Add Postpaid to your Fixed Services and make it a Bundle.
- Make the Switch
they will then level up to be entered in the weekly Gold and Platinum Draws and Final Super Platinum Prize Draw.
7. Digital Peel Cards are automatically redeemed via customer devices.
8. Gold, Platinum & Super Platinum Card prize winners will be contacted by a FLOW Representative. The qualifying periods
and draw dates for the Grand prize draws are as follows:
Qualifying period
June 01 – August 31, 2022
Gold Prizes Details
Weekly Prize Draw – Every Friday during promotion period
PRIZE | VALUE | QUANTITY | TOTAL VALUE |
---|---|---|---|
Cash | $50 | Cash | $50 |
Event Tickets | $20 | 200 | $4,000 |
Platinum Prizes Details
Weekly Prize Draw – Every Friday during promotion period
PRIZE | VALUE | QUANTITY | TOTAL VALUE |
---|---|---|---|
Monday Band Packs | $60.00 | 300 | $18,000 |
$40-$50 Tickets | $45.00 | 100 | $4,500 |
$60 > Tickets | $80.00 | 50 | $4,000 |
Events Passport | $150.00 | 4 | $600 |
$300 Cash | $300.00 | 34 | $10,200 |
$500 Cash | $500.00 | 11 | $5,500 |
Costumes | $800.00 | 2 | $1,600 |
Handsets | $500.00 | 18 | $9,000 |
Vouchers | $100.00 | 20 | $2,000 |
Summer Packs | $80.00 | 40 | $3,200 |
BTS Packs | $50.00 | 100 | $5,000 |
iPads | $2,000.00 | 8 | $16,000 |
Young Island Staycation | $1,000.00 | 2 | $2,000 |
Super Platinum Prizes Details
Grand Prize Draw- Wednesday 31st August 2022
9. FLOW will attempt to contact customers two (2) consecutive times only and if the Customer’s number is busy/no answer/off,
goes to voicemail or if the customer does not want to participate in the Promotion (for example, for religious reasons), another
customer will be contacted. If the selected customers from the first draw do not respond correctly or do not wish to participate then
the backup winners will be contacted in the order in which they were selected.
10. Potential Grand Prize winners with the exception of daily winners are required to collect same from the FLOW Head Office at
Halifax St, Kingstown, St. Vincent. Or any other location so advised on the date specified. Prizes not collected after seven (7)
days, or he/she is found to be ineligible or he/she cannot or does not comply with these rules, the potential winner will be
disqualified and an alternate potential winner may be selected at FLOW’s sole discretion.
11. To be eligible to win participants, accounts must be active & in good standing at the time of the prize draws. In order to claim
any prize potential winners must present valid identification (e.g. passport, voters’ identification card or driver’s license).
12. Winners will be required to participate in any planned publicity in connection with this Promotion. By entering the Promotion,
the prize winner consents to the use of his or her name, likeness, image, photograph for any and all programming and/or
publicity promotion or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies,
without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim
the prize.
13. Flow St. Vincent and the Grenadines limited fixed line, Internet, Mobile & TV services Terms & Conditions apply.
FLOW employees, dealer principals or employees of any of our affiliated companies, advertising, promotion and public relations
agencies, dealers, distributors or anyone else connected with this promotion and their immediate family members and household
members are not eligible for entry. For these purposes immediate family members are spouses, parents, siblings and children.
14. All prizes are not transferrable and may neither be exchanged nor redeemed for cash.
15. In order to claim & received prizes, potential winners of the promotion will be required to sign FLOW’ liability release. Failure
of inability that release will result in the potential winner being disqualified and an alternate winner selected at FLOW’ sole
discretion.
16. FLOW, reserves the right to terminate, cancel, suspend and/or modify this promotion within it sole discretion and reserves the
right to disqualify any entrant in its sole discretion
17. FLOW reserves the right to substitute the instant prize on a scratch card with any other prize, in the event of stock shortages.
Instant prizes only available while stock last.
18. By entering or participating in this promotion you agree to be bound by these promotion rules. The decisions of FLOW are
final in all matters related to the promotion and no correspondence will be entered into thereon.
Rules for the Digital Peel cards
1. Customer can only Peel to win when they top-up $15.00 or more or activate a 3, 7, 30 days always on plan.
2. Peel cards are only valid for 48hrs after you receive the confirmation link.
3. Any Peel cards not used prior to 48hrs are forfeited.
4. Only the cell number that made the purchase can play in the Peel cards game. Entries are not Transferrable to any other
customer.
5. Customer can play Peel cards as many times as they want once triggers are met.
6. Each $15 top-up is a chance to receive a peel card and win.
7. Each 3-, 7- or 30-day activations of combo plan is a chance to receive a peel card and win.
8. If I top-up $50.00 you will receive 1 chance to spin the wheel.
9. There are no Automatic prizes allocated. Winner are chosen randomly.
10. When playing the following are possible outcomes:
a. Win FREE data
b. Win FREE Credit/Top up
c. Win FREE Combo Plans
d. Not a winner
NB: Not all peel and reveal will result in a customer winning a prize.
Customer Journey
Customers can peel for a chance to win.
Customers will have to complete as transaction as outlined below:
BU | RECHARGE TRESHOLD | PLAN ACTIVATIONS |
---|---|---|
SVG | $15.00 | 3, 7, 30-day |
Prepaid Benefits:
1. Data only
2. Flow to Flow minutes (mobile and fixed)
3. Combo Plans
Benefits will vary based on the customer segment. MSISDN and unique benefits to be provided.
1. Messangi sends a virtual peel card via text with a unique URL. This URL is specific to the customer and the reward type (prize/
no prize + the benefit where applicable.
2. Customer selects the link to reveal a virtual Flow branded scratch card image.
3. Customer scratches the image on the device screen with their finger to reveal prize or no prize.
4. If the handset does not facilitate touch screen activities, the benefit will auto-reveal in 60 seconds. BUT only if the customer
selects the link.
5. If the link is not selected, the scratch card remains as unclaimed.
6. Expiry period of reward: 2 days
7. Reward issued daily by random draw.
Redemption:
1. If the peel card reveals a prize, the benefit is automatically added to the account (this is true for network-specific benefits-
talk, text, data. For non-network prizes, the card will indicate the method of redemption.
2. In addition to the unveiled prize on the scratch card, a reward message is also sent via text.
3. If the peel card reveals a no reward scenario, no text is sent.
4. If there is an error adding the benefit to the account, a failure message will be sent to the customer indicating same + the
system will retry within 24hrs after review by the Flow Team
5. If the reward is not claimed in 48 hours. The offer will expire, and the customer will receive an expiration message on the
scratch card and via text.
Validation + Fraud Prevention
6. Validation- once the benefit is redeemed, the link cannot be re-used, an attempt to scratch the card a second time will reveal
that the prize was already claimed.
How can a customer qualify to receive a virtual peel card?
Customers who top up $15 or more, activate a 3,7- or 30-day combo plan will instantly receive an SMS from FLOW SUMMER,
containing a link to their virtual peel card.
How long is the link valid for?
The link is valid for 48 hours upon receipt of SMS.
What happens to the link after 48 hours?
Any Peel cards not used prior to 48hrs are forfeited.
Can the link be shared?
Only the cell number that made the purchase can play in the Peel cards game. Entries are not Transferrable to any other customer.
What are the possible prizes a customer can win in the Peel card game?
When playing peel and win following are possible outcomes:
a. Win FREE data
b. Win FREE Credit/Top up
c. Win FREE Combo Plans
d. Not a winner
How will the prize draw work?
Our prize draws will be delivered via random prize draw. Customers who carry out any one of the qualifying transactions will get
an entry to the draw to be one of many lucky winners.
How do customers qualify for entry into the weekly draw?
Customers qualify for the prize give-a-way draws by any one of the five (5) transactions below.
a. Top up $15 or more
b. Activation of ANY 3,7- or 30-day combo
c. Sign up for FMC/Hybrid
d. Sign up for Postpaid
e. Switch to FLOW
What are the possible prizes a customer can win in the weekly draw?
Customers in the weekly draw can win any of the following prizes:
Every Friday during promotion period
Gold Prizes Details
Weekly Prize Draw – Every Friday during promotion period
PRIZE | VALUE | QUANTITY | TOTAL VALUE |
---|---|---|---|
Cash | $50 | 39 | $1,950 |
Event Tickets | $20 | 200 | $4,000 |
Weekly Prize Draw – Every Friday during promotion period
PRIZE | VALUE | QUANTITY | TOTAL VALUE |
---|---|---|---|
Monday Band Packs | $60.00 | 300 | $18,000 |
$40-$50 Tickets | $45.00 | 100 | $4,500 |
$60 > Tickets | $80.00 | 50 | $4,000 |
Events Passport | $150.00 | 4 | $600 |
$300 Cash | $300.00 | 34 | $10,200 |
$500 Cash | $500.00 | 11 | $5,500 |
Costumes | $800.00 | 2 | $1,600 |
Handsets | $500.00 | 18 | $9,000 |
Vouchers | $100.00 | 20 | $2,000 |
Summer Packs | $80.00 | 40 | $3,200 |
BTS Packs | $50.00 | 100 | $5,000 |
iPads | $2,000.00 | 8 | $16,000 |
Young Island Staycation | $1,000.00 | 2 | $2,000 |
Super Platinum Prizes Details
Grand Prize Draw- Wednesday 31st August 2022
What is the promotional period of the offer?
The promotion period is from June 3rd to August 31st, 2022.
How many entries can a customer have during the promotional period?
Customer can play Peel cards as many times as they want once triggers are met. Each $15 top-up is a chance to peel and win.
Each 3-, 7- or 30-day activations of combo plan is a chance to peel and win.
Can I win a prize more than once over the promotional period?
YES. Customers with multiple transactions can win more than once over the promotional period.
Can I select a gift if I am a winner?
NO. The marketing team must adhere to a strict process approved by the gaming authority in awarding a gift. Therefore, they are
only able grant the specific gift in the order that the customer was called and win.
What happens if I am unable to claim the gift within days after being selected? Customers are required to collect their gifts within 7 days of notification. If the customer fails to collect the gift within 7 days, then
the prize be forfeited, and the prize will then put back into subsequent weekly draws.