When roaming bundle expires, you will need to purchase another bundle by dialing *129# via http://roam.topupflow.com/ or through the Flow TopUp App.
For prepaid, customers can activate multiple plans at the same time.
For postpaid, customers will only be able to activate one bundle per zone. Example : Customer can activate a 7 day plan for Zone 1, and a 7 day plan for Zone 2.
Both prepaid and postpaid customers will benefit from the new roaming bundle.
Yes, the MyRoam Postpaid Plan will no longer be available to postpaid customers effective November 2nd, 2022.
Yes, the Prepaid TravelPass will no longer be available to prepaid customers effective November 2nd, 2022.
No, Home Rate Roaming will no longer be available to customers on our Legacy combo plans or on our current LTE and FMC plans. Customers on these plans must activate a roaming plan using *129#, via http://roam.topupflow.com/ or through the Flow TopUp App.
Both, prepaid and postpaid customers can activate their roaming plan using the *129# via http://roam.topupflow.com/ through the Flow TopUp App or at any FLOW Store.