Page 2 | Discoverflow | Saint Vincent | FAQ | broadband

ADSL, Asysmmetric Digital Subscriber Line, is a technology that achieves more bandwidth over existing copper telephone lines.

The requirements are:

An ADSL compatible phone line from Flow.

An ADSL modem that is compatible with Flow's Broadband service.

A Flow microfilter for each telephone or fax machine.

An ADSL modem that is compatible with Flow Broadband ADSL service.

A PC with a processor of at least 333 MHz and 32 MB of RAM.

If you would like to discuss buying ADSL service from Flow please use the Chat function to talk to one of our customer service team or use the "Contact Us" pages.

Due to the limitations of the ADSL technology, ADSL may not available in some areas. Your application will be processed and your line will be tested for ADSL compatibility. Even if ADSL is not currently available in your area, please fill out an application form since we are working hard to expand our ADSL service. Your application helps us know where ADSL is most needed.

No, you will need an ADSL modem. We offer specific ADSL modems for specific plans with term contracts. For broadband service without contracts we have modems for sale. The sale of the modem is non refundable. You May purchase our own modem but Flow will not guarantee that it will work with our service.

Filters eliminate noise on the telephone line caused by your ADSL modem. A microfilter is required on each telephone extension that is not connected to the ADSL modem. Flow will provide a maximum of three (3) free filters. You may purchase additional filters from Flow.

You must first apply for Broadband ADSL service. You can visit any of our Stores or Partner locations. You must remember to select the self installation option when applying for service. You will be provided with a self-installation kit. The kit may contain a self-installation CD that will walk you through the installation process, including connecting and setting up your ADSL modem. If no CD is present simply follow the instructions provided.


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