The postpaid roaming data bundles apply for most of the countries around the world. The list of zones are shared at the end of this document.
If the data allotment of the roaming bundle is exhausted before the bundle expires, there will be a daily charge that is applied automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2. The customer would not be able to repurchase a new roaming bundle until the previous expiration date has passed.
If a customer roaming bundle expires, the customer can repurchase another bundle or a daily charge will be automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2.
If a customer does not purchase a roaming bundle, there will be a daily charge that is automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2
To subscribe to the service, the customer will be required to call into the contact centre 1-800-804-2994
No. The minutes expire at the end of each bill cycle.
We use technology based on the 3GPP family of standards. Currently our mobile networks consist of GSM/GPRS, EDGE/HSDPA and HSPA+/LTE technology. The 3GPP family of standards are the most broadly-deployed worldwide, and allow for our customers to use their mobile devices on networks around the world. The standard determines how the digital wireless signal is transmitted between the mobile device and the cell tower and also manages the limited amount of frequency available in a given location.
With a network dimensioned for 21 Mbps, typical user speeds will be between 4-15 Mbps at peak periods. Of course, the speed achieved will depend on traffic load, coverage and even more importantly, the mobile device used. Currently there are only a few devices capable of such speeds but LIME will carry 4G devices in its handset range as these devices become available. Like many international carriers, Flow presently stocks an array of smart phones and data capable devices which are capable of download speeds of up to 3.6 or 7.2. These devices will perform exceptionally well on the new 4G network.
No. Existing customers will be able to enjoy the new 4G network speeds as long as they have a mobile Internet data plan or BlackBerry data plan and compatible mobile phone or BlackBerry device. Customers may also upgrade their mobile data plans as their data usage patterns change.
Flow has a plan to launch 4G across the Caribbean. Our customers in Cayman and Barbados will be the first to enjoy 4G in 2011! Our plan, is that you will be enjoying the fastest network you can imagine on a mobile device before this Christmas! If anything changes, we will let you know.
In the far right hand corner of your screen your device will display '3G' or 'HSPA' or 'HSDPA' or in some instances it may simply show an 'H'. The icon displayed varies according to the handset or device make and/or model.
4G networks give you higher data speeds even compared to 3G. Not only will you experience greater coverage on 4G but you will also get faster Internet connection, an improved browsing experience, shorter download times and faster access to applications. Simply put 4G enhances the mobile lifestyle and experience.