Discoverflow | Saint Vincent | 1614082355| FAQ | flow-control

Both, prepaid and postpaid customers can activate their roaming plan using the *129# via http://roam.topupflow.com/ through the Flow TopUp App or at any FLOW Store.

The new roaming CVP for prepaid and postpaid customers will take effect November 2nd, 2022.

Accessing your voicemail is free and easy.

Dial and press SEND.The voicemail will say "Welcome to your voice message centre, I will be helping you to set up your own personal mailbox".

Press 8, Then 7 and the voicemail will say "Enter 4-10 digits for your passcode". When you have finished press the #.

Voicemail will say "Remember your passcode for the next time that you log in" and you are done!

You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial , press SEND and follow the prompts to record your own greeting.

All Flow Prepaid Mobile customers enjoy Call Waiting, Caller ID, Call Restrictions, Call Barring, Call Forwarding. Services also come with Text Messaging.

We ask you to return quickly with your payment receipt to the vendor where the eTopUp was made. If you are still having problems with topping up, why not chat to an agent or email us using the "Contact Us" pages.

You can top at any of our Flow outlets in the islands where Flow operates. If in the United States, Canada, UK you can top up at the Online or any Western Union, or look out for our Retailers in major cities in US.

Checking your balance is easy and can be done on your handset. Simply dial and press send and follow the instructions. Calls to this number are free!

You can top up anything between EC$3 - EC$200 in one top up.

Flow have a non reversal policy, but we encourage you to chat to one of our customer service team who may be able to help you. You can chat online or by using the "Contact Us" pages.

This is a Fixed Line International Bundled minutes plan for residential postpaid customers only with a Flow Fixed Line. The customer can purchase a bundled of International minutes at a fixed monthly charge. These bundles can be used to call China, Puerto Rico, US Virgin Islands, USA, Canada, and UK Fixed.

After exhausting the minutes in the plan, the customer will be charged the regular International rates to the destination being called.