Flow | Saint Vincent | 605810974| FAQ | home-phone-services

The Talk-away discount will be removed from your account to facilitate the bundled minutes plan.

After exhausting the minutes in the plan, the customer will be charged the regular International rates to the destination being called.

This is a Fixed Line International Bundled minutes plan for residential postpaid customers only with a Flow Fixed Line. The customer can purchase a bundled of International minutes at a fixed monthly charge. These bundles can be used to call China, Puerto Rico, US Virgin Islands, USA, Canada, and UK Fixed.

Flow have a non reversal policy, but we encourage you to chat to one of our customer service team who may be able to help you. You can chat online or by using the "Contact Us" pages.

You can top up anything between EC$3 - EC$200 in one top up.

Checking your balance is easy and can be done on your handset. Simply dial and press send and follow the instructions. Calls to this number are free!

You can top at any of our Flow outlets in the islands where Flow operates. If in the United States, Canada, UK you can top up at the Online or any Western Union, or look out for our Retailers in major cities in US.

We ask you to return quickly with your payment receipt to the vendor where the eTopUp was made. If you are still having problems with topping up, why not chat to an agent or email us using the "Contact Us" pages.

All Flow Prepaid Mobile customers enjoy Call Waiting, Caller ID, Call Restrictions, Call Barring, Call Forwarding. Services also come with Text Messaging.

You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial , press SEND and follow the prompts to record your own greeting.

Calls to destinations that are not included in the bundle will be charged the regular rates.

To subscribe to the service, the customer will be required to call into the contact centre 1-800-804-2994

Got any additional questions? We are happy to help!

Call us

Call 1-800-804-2994

or 123 from your mobile or fixed line device. Our agents are ready to answer your queries.

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