The Talk-away discount will be removed from your account to facilitate the bundled minutes plan.

After exhausting the minutes in the plan, the customer will be charged the regular International rates to the destination being called.

Calls to destinations that are not included in the bundle will be charged the regular rates.

To subscribe to the service, the customer will be required to call into the contact centre 1-800-804-2994

No. The plan is only available to new and existing Residential Fixed Line postpaid customers.

The flat rate monthly charge will be posted on your telephone bill. The charge will be prorated in the first month depending on the time of the month you requested the service.

Yes, the IDD minutes will be pro-rated to coincide with the charges.

Yes, this service will be billed monthly providing a request was not made by the customer to terminate the service whether the minutes are used or not.

No, calls to Flow region is considered as out of plan hence you will be required to pay for such calls.

No, Flow Mobile customers can not subscribe to this plan as it is only available to Residential Fixed Line customers.

There is no contractual agreement for this plan, it is a subscription plan that requires the customers to request the service or terminate the service at their leisure.

Got any additional questions? We are happy to help!

Call us

Call 1-800-804-2994 or 123 from your mobile or fixed line device. Our agents are ready to answer your queries.