On return to your home location, the settings will automatically be pushed to your mobile device and reflect Flow
No, until further advised there will be no change to your service.
The new roaming CVP for prepaid and postpaid customers will take effect November 2nd, 2022.
Prepaid customers would have the option of subscribing to a 1, 7 or 30 days plan.
Postpaid customers can purchase a 7 or 30 day plan. Details of the plan will be displayed in the menu after dialing *129# or by visiting https://discoverflow.co/saint-vincent/
The roaming bundle can be activated using *129#, via http://roam.topupflow.com/ or through the Flow TopUp App.
Yes. Postpaid customers may visit any FLOW Store to activate their 7 or 30 day roaming bundle prior to traveling.
For Prepaid customers, the roaming bundle can only be activated upon arrival to the desitnation.
If a customer does not purchase a roaming bundle, there will be a daily charge that is automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2
If a customer roaming bundle expires, the customer can repurchase another bundle or a daily charge will be automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2.
If the data allotment of the roaming bundle is exhausted before the bundle expires, there will be a daily charge that is applied automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2. The customer would not be able to repurchase a new roaming bundle until the previous expiration date has passed.
The postpaid roaming data bundles apply for most of the countries around the world. The list of zones are shared at the end of this document.