Flow have a non reversal policy, but we encourage you to chat to one of our customer service team who may be able to help you. You can chat online or by using the "Contact Us" pages.
The Talk-away discount will be removed from your account to facilitate the bundled minutes plan.
You can top up anything between EC$3 - EC$200 in one top up.
No, this is a Bolt-on plan that can be added to your existing fixed line plan.
No, the plan only offers International Minutes.
You can top at any of our Flow outlets in the islands where Flow operates. If in the United States, Canada, UK you can top up at the Online or any Western Union, or look out for our Retailers in major cities in US.
There is no contractual agreement for this plan, it is a subscription plan that requires the customers to request the service or terminate the service at their leisure.
We ask you to return quickly with your payment receipt to the vendor where the eTopUp was made. If you are still having problems with topping up, why not chat to an agent or email us using the "Contact Us" pages.
All Flow Prepaid Mobile customers enjoy Call Waiting, Caller ID, Call Restrictions, Call Barring, Call Forwarding. Services also come with Text Messaging.