Discoverflow | Saint Vincent | 217073929| FAQ | faq

Our new LTE combo Plans gives you all the data, mins and texts you will ever need. Choose from our Small (S), Medium (M) or Large (L) plan and enjoy calling to Flow C ’bean, US, Canada and UK Fixed.

In plan Data can be used while roaming in Flow Caribbean Territories (St. Lucia, Grenada, Barbados, Dominica, St. Kitts, Antigua, Anguilla, BVI, Cayman, Jamaica, Montserrat, Turks & Caicos only.) In plan Voice/mins and SMS cannot be used while roaming; normal voice and SMS roaming charges will apply whilst travelling.

Customers can check their remaining balance at any time by contacting the contact center () where one of our agents will be able to confirm the remaining balance or by using our MY FLOW Self Care App.

The LTE Combo plans offer customers lots of choice and benefits and FLOW would encourage all of its existing residential mobile users to upgrade to these new plans, but we will NOT be doing automatic migrations to these new plans. Existing customers will remain on their current plan until they contact us to request an upgrade, or if their service is closed due to non-payment of arrears or voluntary withdrawal. In the coming months we will be engaging our existing customers directly to inform them of the benefits of the new plans and invite them to upgrade.

Anywhere local texts includes all local networks in St. Vincent and the Grenadines.

Anywhere local minutes includes all local networks in St. Vincent and the Grenadines. Regional Minutes includes all Flow Caribbean destinations. International Minutes includes US, Canada and UK Fixed lines.

Once the combo plan is provisioned postpaid customers will have immediate access to their allowances.

Yes. Customer will need to pass the standard credit check to qualify for a Combo plan.

No, the plan needs to be active for the share users to access the allowances.

Our Small (S) combo plan allows a maximum of 1 user, while our Medium (M) combo plan allows a maximum of 2 users and our Large (L) combo plan allows a maximum of 4 users.

Yes, where applicable, additional share users are billed $20 per user, per month.

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