This innovative STB lets you enjoy and watch High Definition TV, with menus and on-screen navigation that are easy to use, and combines a multitude of functions in a bright and user- friendly interface.
Installation & Service Fees
|Service Type||Description||Fee (VAT incl.)|
|Security Deposit||One time discretionary fee.||$125.00|
|Additional Video Fees||Additional Video set top box monthly rental (additional outlet rental fee applicable to all boxes after the 1st box).||$9.99 / MTH.|
|New Installation - Service Upgrade||Existing Karib Cable customer migrating to Flow's network - applies to existing single, double and triple play customers.||FREE|
|New Installation||Fee includes installation of up to two (2) video set top boxes and / or one (1) modem.||$99.00|
|Addl. Video Installation||Each additional set top box installed (in excess of two (2) outlets DURING initial installation).||$23.00|
|Each additional set top box installed (AFTER initial installation)||$46.00|
|Addl. Installation||Customer already has one Flow service, requests another service.||$46.00|
|Service Relocation||Location already wired for Flow digital service.||$46.00|
|Location NOT wired for Flow digital service.||$99.00|
|Equipment Relocation||Relocating equipment from one room to another (same location).||$46.00|
|Replacement Remote||If lost, damaged or stolen.||$46.00|
|Re-connection Fees||Voluntary Disconnection - Re-connection after customer requested disconnection.||$23.00|
|Involuntary Disconnection - Re-connection after involuntary disconnection (non-pay disconnection).||$69.00|
|Late Fees||2.5% of total outstanding balances due.||2.5%|
|Damaged Set Top Box||Replcement of damaged STB by customer||$380.00|
Video - Maximum of four (4) set top boxes per account.
Broadband - Maximum of one (1) modem per account.