Discoverflow | St.Eustatius | christmas

• This FLOW End Of Year Campaign 2023 (‘this Campaign’) is held on Saba and on Sint Eustatius and it begins on November 8th , 2023 and ends on December 31st 2023.
• This Campaign is governed by the terms and conditions laid down in this document (‘these Rules’).
• This Campaign is open to FLOW consumer customers who spend (at minimum) USD 10 with us during this Campaign. FLOW consumer customers get one (1) electronic ticket for every USD 10 they spend on the following FLOW products and – services:
• When topping up with USD 10 or more
• When paying your bill
• when signing up for Hybrid Plans 12 months contract + Free phones.
• when buying a Prepaid handset at discounted price including unlimited minutes and unlimited data for 1 week.
• FLOW employees cannot participate in this Campaign.
• Each ticket issued in this Campaign can be randomly selected in the (weekly) raffle on every Wednesday of the week wherein the ticket was issued, as well as in the final raffle which will be held on Wednesday January 24, 2024.
• An electronic database from will be used to randomly select the potential prize winner(s) from among all eligible tickets. Potential winners who are deemed to be eligible as per the other criteria in these Rules will be sent an SMS or email message informing them that they are a winner, and they can participate in a Campaign event to be handed their prize, under clauses 11 through 13 of these Rules.
• At the end of this Campaign, one (1) grand final raffle with 3 Final Prizes will be held.
  Prizes are a follows
  

  Final Prizes : 1st prize: MCB Giftcard USD 300,-
  2nd prize: MCB Giftcard USD 200,-
  3rd prize : MCB Giftcard USD 100,-

• To be eligible to win in this Campaign, all participants’ accounts with FLOW must be active and in good standing (i.e. no outstanding bills) at the time of the raffle.
• The potential winner under this Campaign must present to FLOW a valid, legal form of photo identification (e.g., driver’s license, passport, voter’s identification card). If the potential winner is of minor age, he/she has to be accompanied by an adult, who must be able to identify his/herself as well.
• If a potential prize winner cannot be contacted, or if the potential winner does not claim his/her prize, or if he/she is found to be ineligible under these Rules, or if he/she cannot or does not comply with these Rules, that potential winner will be disqualified, and an alternate potential winner may be selected at FLOW’s sole discretion.
• In order to claim and receive a prize, the potential winner may be required to sign FLOW’s Liability Release. Failure or inability to sign that release will result in the potential winner being disqualified and an alternate winner selected at FLOW’s sole discretion.
• FLOW reserves the right to modify, suspend, cancel, or terminate this Campaign within its sole discretion and reserves the right to disqualify any entrant in its sole discretion.
• FLOW reserves the right to substitute published prizes with another comparable prize, should circumstances merit. Prizes are not transferable and may neither be exchanged nor redeemed for cash.
• By entering or participating in this Campaign participants agree to be bound by these Rules. The decisions of FLOW are final in all matters related to this Campaign and no correspondence will be entered into thereon.
• Publication and awarding of the prizes
• During awarding/handing out of prizes won under this Campaign photos and/or video may be made of the awarding by media specialists engaged by FLOW (‘the Production’).
• Participant’s refusal to take part in the Production will result in that participant waiving his/her rights to be awarded a prize under this Campaign.
• Photos of winners of this Campaign, as well as photos and/or videos produced during the Production may be published on the UTS-FLOW- and/or Liberty Latin Global Social Media channels.
• A claim to a prize may be forfeited for any of the following reasons:
• When the potential winner is contacted by telephone and the telephone rings without an answer for up to one (1) minute, is busy after five (5) tries or goes directly to voicemail.
• The potential winner fails to produce a valid form of identification.
• The potential winner does not agree to participate in FLOW’s advertising and public relations campaign, whether in electronic, print or other media or refuses to sign FLOW’s Liability Release Form.
• The potential winner does not claim his/her prize within seven (7) days of notification by FLOW. Prizes not claimed within this timeframe. will be forfeited and may be put into subsequent prize draws.
• The potential winner’s FLOW account(s) is/are not active or not in good standing.
• The potential winner cannot or does not agree to comply with these Rules.
• Intellectual property rights.
• By participating in the Production a winner under this Campaign irrevocably waives any and all intellectual property rights arising from or in relation with any photographic or video object, image, recording or product – in part or in full - arising from the Production, and the winner irrevocably grants FLOW the rights of usage and distribution of the Production, or parts thereof, through any media during twenty (20) years, starting on the date the Prize is awarded, without the winner becoming entitled to any compensation for such use or distribution. FLOW will be entitled to assign the above rights of usage and distribution to any entity of the Cable & Wireless / Liberty Latin America group of companies, without the winner thereby becoming entitled to any compensation for such assignment, use or distribution.
• Winners participate in the Production(s) at their own risk.
• Miscellaneous.
• If for any reason whatsoever, the Campaign proves impossible to be run as planned because of circumstances including, but not limited to, unauthorized intervention, fraud, technical failures, or any other causes, which, in FLOW’s sole judgment, corrupts or affects the administration, security, fairness, integrity or proper conduct of this Campaign, FLOW reserves the right - in its sole discretion - to decide on any issue in fairness, to cancel, terminate, modify or suspend the Campaign and to select the winners from entries received prior to such event or interruption. FLOW may disqualify any Participant who tampers with the entry process or operation of the Campaign or acts in breach with the letter and/or true purpose of these terms and conditions.
• For all cases in which these Rules do not fully provide adequate stipulations FLOW shall seek reasonable solutions therein weighing its own interests and participants’ interests.
• If any one stipulation of these Rules would prove void, the remaining stipulation hereof will not be affected.
• All decisions of FLOW under these Rules shall be final and binding to all persons participating in this Campaign.
• A copy of these Rules can be obtained from FLOW upon request and free of charge. These Rules are applicable to the participant and to the provider with whom participant entered into a FLOW service contract.
• The laws of the territory where the participant’s contract(s) are / were executed are applicable to this Campaign and any disputes arising in relation form this Campaign can be brought before the Court in said territory, with the exclusion of any other court.

FAQs FLOW EOY 2023 Campaign

• What is the Flow EOY Promotion?
• The EOY promotion is a campaign where prizes can be won at the end of the Campaign we will select 3 winners of the Grand Prizes out of current and new customers that applied for our services.
• How long does this promotion last?
• The promotion starts on Nov 8th ,2023 and ends on December 31st , 2023.
• What prizes are available?
• There are Nine 9 prizes available each week: 2x USD 100 gasoline voucher, 2x USD 60 Food truck voucher and 5 x FLOW Wacky Wednesday (9 GB) bundle.
• At the end of the campaign there will be 3 Grand Prizes, each an MCB gift voucher, of the following values.
  1st prize USD 300,-
  2nd prize USD 200,-
  3rd prize USD 100 ,-
  
• How can I enter this promotion campaign and obtain tickets for the raffles?
• Here is how to enter:
• With every USD 10 spent with us you get an automatic ticket
• When topping up with USD 10 or more
• When paying your bill
• When signing up for Hybrid Plans 12 months contract + Free phone.
• When buying a Prepaid handset at discounted price including unlimited minutes and unlimited data for 1 week.
• If I Sign up for or Upgrade a new hybrid service, will I be eligible to win in this promotion?
• Yes, you will qualify to obtain tickets for the raffles
• How many tickets can I obtain for the raffles when I am paying my monthly fees under my FLOW contract?
• With every USD 10 spent you get an automatic ticket per week for the digital raffle box.
  e.g A hybrid max customer paying USD 45 per month and that has no outstanding on their invoices will qualify as followed:
  A month has 4 weeks. USD 45/4 weeks = USD 11,25 per week meaning the customer gets 1 automatic tickets per week in the digital raffle box.
• How can I find a Flow Store?
• Our Store in SABA is SATEL and is located at Mathew Levenstone street 16 and in St Eustatius is GEM Giftshop and is located Fort Oranje straat, Oranjestad.
• What happens if I sign up online?
• You will be part of this Campaign and thereby might win a prize