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Flow Ultra FAQ's
What is the Flow Ultra Bundle?
| Package Name | TV | Broadband (Download/Upload) | Home Phone | Add ons |
|---|---|---|---|---|
| Flow Ultra | All the channels you watch the most | 60Mbps / 20Mbps | Home Phone Basic | Free cordless handset, Free 8GB USB flash device for first set top box only |
What is the price of the Flow Ultra bundle?
$500.00 VAT Inclusive per month
What channels will the Flow Ultra bundle have?
- Local programming – 16 channels
- Entertainment – 48 channels
- Kids – 8 channels
- Sports – 9 channels
- News – 7 channels
- Premium Movies – 7 channels
- Audio music – 50 channels
Can I customize my Flow Ultra bundle?
You will not be able to change the base TV and Broadband packages in the Flow Ultra bundle; however, you do have the option to upgrade your Home Phone package. You can also add on one of our Flow Ultra theme packs, additional movie packages and A La Carte channels.
Is the Flow Ultra bundle available to Digital TV and AVS customers?
The Flow Ultra bundle will only be available for AVS customers. Existing Digital TV customers can subscribe to the Flow Ultra bundle once they are upgrading to AVS.
What are the benefits of Advanced Video Service (AVS)?
- Being able to view high definition(HD) programming.
- Features such as pause and rewind live TV and the ability to restart any live show from the beginning.
- Record and playback saved programs from any room in the house (cloud recording storage packages sold separately).
- Enhanced user interface with the Video on Demand feature. Enjoy the latest blockbuster movies right from the comfort of your home and get access to lots of free content with something for the entire family.
What add on theme packages will be available and at what price?
| Package Name | Number of channels | Price TTD (VAT Inclusive) |
|---|---|---|
| Flow Ultra Entertainment | 18 | $35.00 |
| Flow Ultra World | 18 | $35.00 |
| Flow Ultra Sports | 8 | $35.00 |
| Flow Ultra Music | 11 | $35.00 |
| Flow Ultra Spanish | 6 | $35.00 |
| B4U Combo | 2 | $48.90 |
| Flow Flicks - FOX+ | 10 | $97.82 |
| Flow Flicks - MAX | 4 | $43.03 |
| Channel Name | Price TTD (VAT Inclusive) |
|---|---|
| Adult Package | $79.00 |
| Zee Cinema | $34.23 |
| ART | $34.23 |
| Ten Cricket | $39.12 |
| TV 5 | $34.23 |
| RAI | $34.23 |
| PFC | $62.60 |
| PSTV | $39.12 |
What are the upgrade options for the Home Phone package within the Flow Ultra bundle?
You can upgrade your Home Phone package to any of the following:
Home Phone Plus (600 mins) - $84.00 VAT Inclusive additional per month (Total bundle price will be $584.00 VAT Inclusive per month)
Home Phone Max (1800 mins) - $130.00 VAT Inclusive additional per month (Total bundle price will be $630.00 VAT Inclusive per month)
You can also subscribe to one of our additional add on minutes packages. Regular rates will apply.
Am I required to sign a contract for the Flow Ultra bundle?
No, you will not be required to sign a contract.
Yes, existing bundled customers will be permitted to sign up for the Flow Ultra bundle. The penalty fee will be waivered in these cases.
How many additional outlets can I sign up for on the Flow Ultra bundle?
You can sign up for a maximum of 3 additional outlets. Your first outlet is free. Additional boxes are billed a monthly rental fee of $34.99 per month VAT inclusive for each box.
Flow Ultra Bundle
Introducing the Flow Ultra Bundle. For only $500 per month you get the widest variety of TV content, including kids, premium movies and premium sports programming, the fastest Broadband package in any bundle and the most affordable calling rates in Trinidad.
You save over $400 per month and best of all, there is no contract!
Sign up for the Flow Ultra bundle today and get 600 minutes free talk time for the first month which can be used to make calls to local landlines and landlines in over 50 international destinations including USA, Canada and the UK. Plus get a free cordless phone while stocks last.
Here’s what you get with your Flow Ultra Bundle:
| TV | Broadband (Download/Upload) | Home Phone |
|---|---|---|
| All the channels you watch the most | 60Mbps / 20Mbps | Home Phone Basic |
| Channel # | Channel Name |
|---|---|
| LOCAL | |
| 99 | Flow 1 |
| 100 | VOD Barker |
| 103 | CNC 3 |
| 104 | 4TV |
| 105 | CCN TV6 |
| 106 | CNMG |
| 107 | Gayelle |
| 108 | IBN |
| 109 | Parliament Channel |
| 111 | TTEN |
| 112 | Synergy TV |
| 113 | IETV |
| 114 | CC6 |
| 116 | Darut Tarbiyah |
| 119 | TV Jaagriti |
| 868 | TNT Travel Channel |
| Channel # | Channel Name |
|---|---|
| 118 | Aapka Colors |
| 120 | Zee TV |
| 121 | ABC HD |
| 122 | CBS HD |
| 123 | NBC HD |
| 124 | FOX HD |
| 125 | CalaWesterns |
| 126 | CalaClassics |
| 127 | TBS INT |
| 128 | E! Entertainment TV |
| 137 | CalaWeather |
| 140 | Lifetime HD |
| 141 | Lifetime Movie Network HD |
| 146 | Caribvision |
| 150 | Daystar |
| 151 | Trinity TV |
| 152 | EWTN |
| 153 | ACTS |
| 154 | 3ABN |
| 155 | MTM |
| 156 | Inspirational Network |
| 157 | TBN HD |
| 207 | STAR PLUS |
| 210 | MTV HD |
| 211 | BET |
| 212 | VH1 HD |
| 216 | Comedy Central HD |
| 217 | FEVA TV |
| 220 | Discovery Channel |
| 221 | Discovery Home & Health |
| 222 | Discovery Travel & Living |
| 223 | HGTV HD |
| 224 | Food Network HD |
| 227 | Cinecanal HD |
| 228 | Warner HD |
| 230 | A&E HD |
| 231 | AXN HD |
| 233 | TNT INT HD |
| 235 | Space HD |
| 236 | Bravo HD |
| 237 | GSN |
| 240 | TCM |
| 241 | Animal Planet |
| 242 | The History Channel HD |
| 243 | Nat Geo HD |
| 300 | Cinemax |
| 301 | Canal Sony HD |
| 362 | Investigation Discovery |
| Channel # | Channel Name |
|---|---|
| 160 | Duck TV HD |
| 161 | Disney Junior |
| 162 | Disney XD |
| 200 | Cartoon Network |
| 201 | Discovery Kids |
| 202 | Disney Channel |
| 203 | Nickelodeon HD |
| 204 | Boomerang |
| Channel # | Channel Name |
|---|---|
| 261 | ESPN 2 Caribbean |
| 262 | ESPN HD |
| 263 | Fox Soccer Plus HD |
| 290 | Flow Sports HD |
| 389 | Flow Sports Premier HD |
| 390 | MUTV (Manchester United TV) HD |
| 392 | Goal Rush HD |
| 410 | SportsMax |
| 411 | SportsMax 2 |
| Channel # | Channel Name |
|---|---|
| 136 | CNN International |
| 143 | One Caribbean TV HD |
| 250 | Al Jazeera |
| 251 | CNN Headline News |
| 254 | CNN HD |
| 256 | MSNBC |
| 257 | CCTV 9 |
| Channel # | Channel Name |
|---|---|
| 521 | HBO Caribbean HD |
| 522 | HBO Ole HD |
| 523 | HBO2 HD |
| 524 | HBO Plus East HD |
| 525 | HBO Plus West HD |
| 526 | HBO Family East HD |
| 527 | HBO Signature HD |
| Channel # | Channel Name |
|---|---|
| 701-750 | Stingray Music |
| Fastest baseline Broadband speed in a bundle: 60Mbps (download) / 20Mbps (upload). | |
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Flow Ultra Home Phone
Enjoy true unlimited Flow to Flow calling anywhere in Trinidad. The most affordable calling rates to local landlines at $0.21/min, local mobiles $0.77/min and international calling rates from as low as $0.57/min to USA/Canada and the UK
Want more calling minutes? You can upgrade your Home phone package in the Flow Ultra bundle as follows:
Upgrade to Home Phone Plus - Includes 600 bundle minutes for calls to local landlines and landlines in over 50 international destinations including the USA, Canada & UK. Upgrade price is only $84.00 additional per month VAT Inclusive
Upgrade to Home Phone Max - Includes 1800 bundle minutes for calls to local landlines and landlines in over 50 international destinations including the USA, Canada & UK. Upgrade price is only $130.00 additional per month VAT Inclusive
Optional Packages:
Want more entertainment? We have specially designed a variety of optional packages with something for everyone.
Flow Ultra Entertainment - $35.00
| Channel # | Network |
|---|---|
| 144 | The Africa Channel HD |
| 226 | Lifetime Real Women |
| 255 | BBC WORLD HD |
| 305 | The Cooking Channel HD |
| 310 | Nat Geo Wild HD |
| 311 | Viceland HD |
| 314 | Bloomberg HD |
| 316 | Sky News |
| 321 | DW |
| 322 | BVN TV Dutch |
| 323 | Russia Today |
| 356 | Comedy TV HD |
| 357 | Recipe TV HD |
| 360 | Travel Channel HD |
| 361 | Tru TV |
| 363 | DIY HD |
| 365 | Discovery Science |
| 366 | Discovery Civilization |
| Channel # | Network |
|---|---|
| 208 | Life OK |
| 209 | Sony Entertainment TV Asia |
| 229 | Syfy |
| 232 | TNT Series HD |
| 234 | FYI HD |
| 302 | I-SAT |
| 307 | AWE TV HD |
| 313 | Ebony Life TV |
| 330 | Rishtey Americas |
| 332 | Star Gold |
| 350 | Tooncast |
| 353 | Baby First TV |
| 354 | Smile of a Child |
| 358 | Pets TV HD |
| 364 | BBC America HD |
| 367 | My Destination TV HD |
| 378 | ESTV HD |
| 404 | Ginx TV HD |
| Channel # | Network |
|---|---|
| 306 | Spike HD |
| 324 | NBC Sports Network |
| 325 | Golf Channel |
| 400 | Discovery Turbo |
| 401 | Fox Sports 2 |
| 402 | Outdoor HD |
| 405 | Fox Sports Racing HD |
| 406 | Cars TV HD |
| Channel # | Network |
|---|---|
| 215 | Centric |
| 260 | Tempo |
| 312 | Classic Arts Showcase |
| 331 | MTV INDIA |
| 370 | Nick Hits |
| 371 | BET Jams |
| 372 | MTV 2 |
| 373 | BET Soul |
| 374 | Bet Gospel |
| 375 | Hype TV |
| 376 | Much Music |
| Channel # | Network |
|---|---|
| 326 | Fox Deportes |
| 382 | CNN En Espanol |
| 383 | TBN Enlace |
| 385 | Caracol International |
| 386 | Telesur |
| 387 | TV Chile |
| Channel # | Network |
|---|---|
| 417 | B4U Movies |
| 418 | B4U Music |
FLOW FLICKS - FOX Premium - $97.82
| Channel # | Network |
|---|---|
| 502 | FOX Premium Movies East |
| 503 | FOX Premium Movies |
| 504 | FOX Premium Family West |
| 505 | FOX Premium Action East |
| 506 | FOX Premium Action West |
| 507 | FOX Premium Series East |
| 508 | FOX Premium Series West |
| 509 | FOX Premium Classics |
| 510 | FOX Premium Series HD |
| 511 | FOX Premium Comedy HD |
| Channel # | Network |
|---|---|
| 529 | Max Caribbean East HD |
| 530 | Max Caribbean Mexico HD |
| 531 | Max Prime East HD |
| 532 | Max Prime West HD |
You can also subscribe to any one of our A La carte channels:
| Channel # | Network | Price |
|---|---|---|
| 415 | Ten Cricket | $ 39.12 |
| 416 | Zee Cinema | $ 34.23 |
| 421 | ART | $ 34.23 |
| 422 | TV 5 | $ 34.23 |
| 423 | RAI | $ 34.23 |
| 424 | PFC | $ 62.60 |
| 425 | PSTV | $ 39.12 |
| 432-433 | ADULT PACKAGE | $ 79.00 |
Cloud Storage Packages (sold separately)
Purchase one of our Cloud storage packages to record your favorite shows and play back at any time you want from any room in the house.
There are several packages for you to choose from. Click here to find out more.
*All prices are VAT Inclusive