Once you enable Wi-Fi on your device, the “Flow Wi-Fi” network will appear in the list of available networks. It will only be visible in locations that have access to Flow Wi-Fi.
Nope! We want you to love your bundle choice, so you can switch between bundle packages at any time without penalty.
It's all about you and the way you enjoy Flow TV. That's why we're improving our TV features and menu to enhance your viewing experience.
With the new extended programming bar at the bottom of your screen, all you need to know about the next show is one glance away.
Missed a key scene or simply want to pick up where you left off? Now you can easily rewind or fast-forward 30 seconds by using your remote's left or right buttons. This feature works for on demand, live TV and recordings. (Please note you cannot fast-forward live TV.)
Find everything much faster with our new ‘favorites' list. It helps you locate the type of entertainment you want to watch with ease. Plus, you can still make selections from other categories, even if you're browsing another list.
Finally, no need to play the guessing game. We've added a short description of each button to your TV guide; so, you'll know how every button can help you.
With improvements to its unique user-interface, Flow on Demand is destined to keep you easily entertained!
We've moved "recently watched" to the first selected folder. Divided "TV series" into "TV channels" and "TV shows"; and even given HBO and FOX their own individual folders.
All this and more to help you watch your TV seamlessly!
Navigate with ease: Took a sneak peek at upcoming shows in your TV guide? Good news! Your TV guide will now automatically take you back to today's programming when you navigate to another channel.
Find it faster: We've improved and consolidated some features to make it easier and quicker for you to enjoy your TV.
Plus, Flow TV remembers your parental pin while you're on the parental control menu for up to 15 minutes; so, you won't have to enter it again and again.
Say goodbye to the features you don't need. We've removed the non-active messaging and caller ID setting so you won't have to worry about a thing.
We'd like to remind you that bill payments are due by the last day of each month. You can save yourself the late charges, avoid the hassle of disconnection, and the added expense of reconnection by getting payments in on time.
Automatic credit card payments
You can have your Flow total charged directly and automatically to your credit card each month. To set this up, visit any Flow Customer Care Retail Centre or call us today at 223-FLOW (3569).
Online credit card payments
My Account is an online portal that allows you to manage your Flow account. It allows you to review your bill history up to 12 months and you can even pay your bill with the use of a credit card. Click here to get started.
Sure Pay
Flow has teamed up with Sure Pay to give you another convenient option for paying your bill. No bill necessary, but please have your account number at hand. Just come to any of these Hi-Lo locations.
VIA
You can also pay your Flow bill at all VIA outlets nationwide. You don’t even need to have your bill with you, but please have your account number at hand.
Western Union (Bill Express)
Bring your Flow bill with you to make a payment at any Western Union (Bill Express) location across the country.
Yooz (mobile payment)
Pay your bill from your mobile phone using your Republic Bank OneCard or a credit card from ANY bank. Simply dial *190# to pay your bill anytime, anywhere. Visit www.yooz.tt to find out more.
Flow Customer Care Retail Centres
You can visit our Customer Care Retail Centres to pay your Flow bill in person. You can use cheque, Visa, MasterCard or LINX payments.
Please visit any of the banks below to pay your Flow bill in person. You can pay using direct debit from your Scotiabank or RBC bank accounts. Please bring your bill with you.
First Citizens Bank Limited
Click here for a list of branch locations.
RBC Royal Bank
Click here for a list of branch locations.
Scotiabank
Click here for a list of branch locations.