Discoverflow | Trinidad | FAQ | tri1455936474 | Page 2 | broadband

Yes. You can share a single Flow Broadband connection between two or more computers. You’ll need a router that all the computers can communicate with, either wirelessly or wired (with network cabling).

No. You won’t need a special computer, but your computer or router will need an RJ45 Ethernet port (known as a network interface) so it can connect to the Flow cable modem.

No, however, our cable modems come with batteries that will provide up to four hours of life to support our Voice service after an electrical outage.

Yes. You can switch your computer or router, but you must press the reset button on back of the modem before your new device can connect to the internet. Please note: If you have a static IP address assigned by Flow, you’ll need to contact us so we can also assign it to your new device. Once we make that change and confirm it for you, you’ll need to reset your modem before connecting to the internet.

No, you don’t need a telephone line for Flow’s Broadband service. We’ll install a cable modem and that’s all you need for our blazing fast Broadband service.

The modem is not a router so there’s no configuration page available. The modem’s sole purpose is to issue IP addresses, so no other configuration is possible.

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Got any additional questions? We are happy to help!