Discoverflow | Trinidad | FAQ | internet

No, you will not be able to change the Internet speed offered in these packages

Flow is seeking to bring even more entertainment value to its customers. We will ensure the market is fully aware of any changes or special offers. We will certainly keep customers informed of changes.

Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs. As such, we have put together the best packages which will be affordable for our customers.

We value our relationship with you and will continue to negotiate with the various content providers in order to broadcast your favourite content. We are also in the process of sourcing other content that you will enjoy.

No. We will however, continue to source great content that will be of interest to our customers.

Customers will receive an email communication on the channel change. Additionally, a channel slide will be placed on the channel being removed to advise customers that the channel is no longer available on our network.

No, you will not see a reduction in your bill. Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs. As such, we have put together the best packages which will be affordable for our customers.

The channel will be removed by 11:59 pm on October 31, 2019

The E! Entertainment LA channel will be removed from our TV line up.

C&W has a wide portfolio of commercial interests, we continue to evaluate our product offers and take strategic decisions that we feel are in the best interest of our customers and the company.

There are no restrictions on Flow Wi-Fi, you can browse the internet or use social media sites, e.g. Face book, Instagram, etc. However, we do recommend, as with all public Wi-Fi networks, that you refrain from completing any financial transactions or sharing personal data on the network.

Yes, Flow Wi-Fi has a separate access portal and access is channeled through a separate tunnel to the world wide web therefore your privacy is always maintained.

Unfortunately, we cannot restrict access to specific customers.

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