If you are trying to change your password from the web client:
If you are trying to change your password from your device, please ensure that you are:
If you still have not received the Welcome email, delete the sub profile and start again. Be sure you have entered a valid email address.
Yes, a 1-year or 2-year agreement is required with all of our bundles.
Flow bundles make it easy to get everything you want and save — with TV, Internet and home phone in one handy package that costs less than getting them separately. It's all on one bill, with just one company to call. Plus, you get extra benefits included, like cloud video recording, free apps and more — check out the details above. You stay more connected to your favourite things and get a lot more for your money.
Yes, once your account is in good standing you will regain access to Flow Wi-Fi.
No, if your account is disconnected you will not have access to Flow Wi-Fi.
To create a Flow ID account simply go to www.flowid.co, click the “Create a Flow ID” button and follow the instructions to create your Flow ID. Once created, enter your Flow ID username and password to log in to Flow ID.
Follow these four simple steps to connect to Flow Wi-Fi:
|Once your Wi-Fi is enabled, search for available networks and select ‘Flow Wi-Fi’.||Review our terms and conditions, once agreed please tick box and select the log in tab.||You will be redirected to the Flow ID page. Use your Flow ID username and password to log in to Flow ID. Please use your email address as your Flow ID username. If you do not have a Flow ID, click the “Create a Flow ID” button and follow the instructions to create your Flow ID. Once created, enter your Flow ID username and password to log in to Flow ID.|
Once logged in successfully, you can now start enjoying your Free Wi-Fi.
You are Flow Wi-Fi Ready!
Call 1-800-804-2994 from any phone. Our agents are ready to answer your queries.