All prices on this website are listed in Trinidad & Tobago dollars (TTD).
No. There are no additional fees for Voicemail, Caller ID, Call Waiting and Three-way Calling. These features are all free.
Yes, you can.
No. You don't need an internet connection to make any calls using Flow’s phone service.
Yes. You can make calls to anywhere in the world, however, these calls will appear from your local number.
Yes, you can make and receive calls to and from all other Flow talk customers, international destinations and all other fixed and mobile customers in Grenada, Carriacou & Petite Martinique.
Yes, you can. You don’t need to order our internet service or even our TV service. All you have to do is make sure you pay the phone installation fee.
With the other VoIP providers, you need to have an internet connection to get their service. Whenever calls are made over the internet, you get varying levels of service. With Flow’s phone service, you’re using our state-of-the-art broadband network to make and receive calls, giving you more dependable levels of service. Flow also gives you access to emergency service numbers such as 911, unlike other VoIP providers. Also, if you temporarily lose your electricity, your Flow modem’s batteries will provide four hours of life.
To find out what your Flow telephone number is, attach any ordinary analog telephone to the activated telephone port on your cable modem. Once you hear a dial tone, dial 998. You’ll hear an automated voice response telling you your number.
Each cable modem can handle two telephone lines. You’ve got a range of options if two lines are activated – they can either have separate accounts (and separate bundles and separate billing for each account) or they can be billed under one account (with one set of bundled minutes shared between the two lines). With the second option, you pay for a bundle plus an additional outlet. See pricing bundles for details. If you request more than two lines, you’ll need another modem for every additional two lines. In other words, you’ll need two modems for three or four lines, and three modems for five or six lines, and so on.
We’re sorry, but your unused minutes don’t rollover to the next month.
Call 1-800-804-2994 from any phone. Our agents are ready to answer your queries.