We’ve been working hard in the background to
keep you better and always connected.
Inspired by our
harshest critics…U
You’ve been talking, we’ve been listening (and reading the comment
sections, and tweets). Our improvements and investments are all being
done so that we can be the network that you need and deserve.
We’re embracing the feedback and have accepted the challenge.
Everything we do is inspired by U, our customers, our neighbours, and
our communities. We know it’s going to take time to prove
ourselves, but we’re in it for the long haul.
The Flow InternetDifference
We know what matters to you most is that you’re connected, always. So that’s the bar we’ve set
for our network engineering team. To overhaul our network and fit it with industry leading
components to improve its reliability and speed. Today when you connect to the Flow network,
you’re connected to our most reliable network with newly installed backup power technology
that ensures when the power goes down on our network, your internet stays up.
From our back-end infrastructure to your home - we’re making changes and introducing new
technologies to improve your home Wi-Fi experience in every room. We’re determined to keep
you always connected, and we’re on a mission to prove it.
Our Commitment to U
From our technicians, to the teams in our Flow stores, to the agents you meet on our support
channels, we’re all excited about the journey we’ve been on over the past few months, as well as
the road ahead. We’re committed to providing U, our families and friends with our most reliable
network and the best in home entertainment and Wi-Fi, at the most affordable prices. .