Dear Valued Customers and Partners,
The COVID-19 global pandemic continues to make us keenly aware of our responsibility to keep Turks and Caicos connected despite constantly evolving working norms and the increasing need for our schools to implement remote learning solutions.
Our Local Crisis Management Team with the support of our parent company, are focused on and committed to doing everything in our power to keep you online during this unprecedented period.
We encourage you to continue to follow the guidelines from the Ministry of Health and take the necessary steps to protect yourself and loved ones. We must continue to do all we can to minimize the spread of the virus.
STORE OPERATIONSThe safety of our employees, their families, our customers, and the communities where we operate is our primary concern. We also want to assure you that we continue to rigorously follow the recommended safety protocols of the MoH to safeguard your well-being. This includes:
We encourage you to use our easy and convenient online channels, where possible:
Should you still need to visit our retail stores, we remain available to serve you. Our stores are currently open Monday to Friday from 8:30am to 4pm. We will be happy to assist you.
NETWORK UPDATEWe remain committed to delivering the best home internet experience and continue to build a strong and expansive fiber network so that you can remain connected to what matters most and enjoy broadband speeds ranging from 15Mbps up to 200Mbps.
This will enable our customers to have the broadband speeds they need to meet their digital needs and to do it in less time. Teleconferencing, streaming, gaming, downloading, and uploading will all be faster with less buffering.
This is a defining time for our country.
Let’s be kind and support each other, especially the less fortunate and more vulnerable among us. Remember, we are a resilient nation and we will get through this together.
We will continue to monitor information from the World Health Organization (WHO) and the Ministry of Health and keep you updated. Keep safe!
On behalf of our entire team, I would like to say thank you for choosing Flow as your telecommunications provider.
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