Top Up with Flow Lend
anytime,
anywhere
anywhere
Flow Lend is a mobile application that allows Flow prepaid customers to request a credit advance (loan) for their account. Flow Lend loans can be used for voice calls, data/Internet and sending SMS. Flow prepaid customers with Android and iOS devices can access and use Flow Lend.
Features
Top up your phone instantly with loans from Flow Lend! Paying back is easy - just top up with cash at any Flow location. Pay back on time to earn points and level up!
- Instantly take a loan to top up your phone
- Pay back on time to earn points and level up
- Check your balance directly in the app
- Exclusively for Flow prepaid subscribers
Downloads
How To
Log in
- Download Flow lend App
- When your Balance is low you’ll receive an SMS for Loan eligibility
- Enter your mobile number to login and verify the 4 - digit confirmation code sent via SMS
- Check your Balance, select your loan amount and confirm
talk to us about
your plans
frequently asked
questions
Flow Lend is a mobile application that allows Flow prepaid customers to request a credit advance (loan) for their account. Flow Lend loans can be used for voice calls, data/Internet and sending SMS. Note at present only Flow subscriber with Android devices can access and use Flow Lend.
Flow Lend will be launched in Turks and Caicos in August 2016.
Once a Flow prepaid subscriber approaches a balance of $2.00 or less, Flow Lend will analyze their top up history. If he/she qualifies, Flow Lend invites the prepaid subscriber to download the app via SMS in real time.
When the Flow Lend loan is awarded, the subscriber will receive a confirmation of their new balance and the re-payment date. If the request has been turned down, Flow prepaid subscriber will be informed that they are not eligible at the moment.
The prepaid subscriber’s loan will go into their current balance and a separate account will keep track of their outstanding balance.
Yes, a Flow prepaid subscriber receive a Flow Lend request while roaming and apply for a loan.
No, non Flow prepaid customer are unable to request a loan.
No, Flow postpaid subscribers are unable to request a loan.
The loans available are:
| $5.00 |
| $10.00 |
| $20.00 |
| $30.00 |
| $40.00 |
Depending on your Flow Lend User Level, loan amounts will vary.
For a promotional period, the service will be free of cost. Once the promotional period is over, fees may apply.
A Flow prepaid subscriber may take as many loans as they would like, as long as any prior loan has been paid in full. If there are unpaid balances, the prepaid subscriber will not be able to take on another loan.
A Flow prepaid subscriber may pay back a loan through a recharge purchased through voucher, direct top-up, online top-up or international top-up. The recharge value will be applied towards the loan value as well as the fee.
A credit transfer will not be eligible for a loan payment. If a loan is outstanding and the prepaid subscriber receives a credit transfer, it will go into their main balance and their loan will remain outstanding.
In the event a recharge is performed by a prepaid subscriber and is subject to a given promotion, the promotional balance derived from it will not be able to be used to repay an outstanding loan; only the core balance (balance recharged).
The Flow prepaid subscriber will have 30 days to repay the loan.
Customers cannot use balance transferred to them to pay off a Flow Lend loan.
No, the use of the Flow Lend app will not have any cost; and will therefore not generate any billing for data consumed while consumer is using it.
The Flow prepaid subscriber cannot register Flow Lend to another prepaid subscriber.
No, only the one assigned to his/her number.