Discoverflow | British Virgin Islands | bvi1424835098| FAQ | postpaid-info

Skip to main content

Residential
Business

British Virgin Islands

Anguilla
Antigua
Barbados
Bonaire
Cayman
Curacao
Dominica
French St. Martin
Grenada
Jamaica
Montserrat
Saba
Saint Kitts & Nevis
Saint Lucia
Saint Vincent & the Grenadines
St. Eustatius
St. Maarten
Trinidad & Tobago
Turks and Caicos

Store locator
Sign in
- Please select your account
- Residential
- Business
- Have any questions?

British Virgin Islands

Anguilla
Antigua
Barbados
Bonaire
Cayman
Curacao
Dominica
French St. Martin
Grenada
Jamaica
Montserrat
Saba
Saint Kitts & Nevis
Saint Lucia
Saint Vincent & the Grenadines
St. Eustatius
St. Maarten
Trinidad & Tobago
Turks and Caicos

Search form

Pay with Fastpay

TV
About Flow Evo
Overview
Paramount +
Self Install
WWE Campaign
Channels
Line up
Add ons
Sports Pack
Ways to Watch
Flow On Demand
CuriosityStream Features
Flow Sports App
Questions?
TV FAQ
Mobile
About mobile
Overview
LTE/4G
Top Up
eSIM
Plans
Prepaid Plans
Postpaid Plans
Devices
Phones
Add-ons
Apps
Roaming
Flow Lend
Questions?
Mobile FAQ
Recharge Partners
Broadband
About Broadband
Overview
Fibre
Plans
Bundles
Tools & Devices
Modems & Routers
Speed Test
Questions?
Broadband FAQ
Home phone
About Home Phone
Overview
Plans
Bundles
Rates
International
Questions?
Home Phone FAQ
Bundles
Plans
Home Bundles
Family Plans
Support
About Support
Overview
SMS Messages Opt Out
Broadband Coverage
FAQ
TV
Mobile
Bundles
Broadband
Home Phone
Billing
Mobile Apps
Important Notifications
Flow Lend
Store Locator

Search form

Store locator
Sign in
- Please select your account
- Residential
- Business
- Have any questions?

Important Notifications

Activating Roaming

Balance Check for Bolt On Minutes

Bolt On Minutes

Cancelling Your Service

Changing Your Voicemail Pin

Fault Status Check

FLOW Services Not Working

Link Flow Account

Prepaid Balance Check

Prepaid Bolt On

Prepaid Bolt On When Roaming

Prepaid Voicemails

Record a Personal Greeting

Reporting a Fault

Roll Over Minutes

Top Up Did Not Go Through

Trouble Shooting - Landline

Unlocking Your Account

Update Account Information

Using Call Waiting

When Do Payments Appear on the Bills

Can I carry over my SMS/ Data packages?

Data and SMS voice minutes qualify for Carry Over.

STILL GOT ANY DOUBT? HOW CAN WE HELP YOU?

chat

Online chat

Chat Online with our agents. Available from 8AM to 6PM EST.

Call us

Call 1-800-804-29941-800-804-2994 from your mobile phone. Our agents are ready to answer your queries.

help

FAQ

Have any questions? Visit our FAQ section and find answers to your common questions.

feedback

Feedback

Write us and give us your feedback about our products and services.

My Flow App

Manage your prepaid, postpaid and residential accounts conveniently in one place!

Feedback

Location *

Are you an existing customer? *

yes

no

Account Number *

First Name *

Last Name *

E-mail *

Phone Number *

Comments *

TV

Overview
Channel Line-up
Add ons
Flow On Demand
Sports Pack

Mobile

Overview
Prepaid Plans
Postpaid Plans
4G LTE
Roaming
Mobile Top Up
Device Catalogue
Our Apps
Recharge Partners

Broadband

Overview
Equipment
Speed Test
Bundles

Home phone

Overview
International Rates
Bundles

Support

FAQ
Chat
Important Notifications

Follow us

About us
Privacy policy
Website Terms & Conditions
Acceptable use policy
Terms and conditions

© 2024 Flow. C&W Communications Plc. All rights reserved. Registered in England and Wales.

Choose a service