Firstly when you notice you have lost your phone please contact us as soon as possible. We will then bar the phone to prevent any unauthorised use of it. You can purchase a another iPhone, however you will have to pay full price for the handsets. The full price is available from the stores stocking the phone.
Once you have exceeded your allotted data, any data usage thereafter will be billed at the specific per megabyte (MB) rate as per table below. Please check our retail stores or www.Flow.com apple for current data rates. However, customers will also be able to add additional data allowance to their plans by purchasing data bolt-ons.
Apple ID serves as an all-in-one account that
allows users’ access to a variety of Apple’s resources, including product
registration and the Apple Store.
Once you have registered, you will able to download
free apps from the Apple Store or register a new product. Simply type your
Apple ID and password and the system will look up the information it needs.
An Apple ID is available free-of-charge and can
be obtained by signing up at My Apple ID webpage. An Apple ID is composed of two parts:
username or user ID; password. Username or user ID must be a valid email
address, when you have completed the registration process Apple will send a
verification email to the email address that the you provided during
registration process.
iPhone is a mobile phone created by Apple. iPhone combines an iPod music/video player, a mobile phone, an internet web and email client, and a handheld application platform into one device. iPhone is intended to compete in the "smartphone" market.
You can get support for your iPhone online 24 hours a day at The Flow Help Centre www.Flow.com or from our dedicated iPhone experts between 7am – 11pm by calling toll free +1 800- 804 2994 and by selecting the iPhone option on the automated service.
You can also check the apple site www.apple.com
Unfortunately Flow do not currently offer tethering on its network using an iPhone. We hope that it is something we can deliver in the future.
Go to :-Settings – General –
Network – cellular Data Network
Cellular Data
·
APN – ppinternet / internet
MMS
·
APN – ppmms / multimedia
The iPhone does have this capability, on Flow’s Network this capability only exists
in 3G or 4G areas.
Note, however except in Jamaica, the Flow’s network support
does not currently support data and voice calls simultaneously.
Voice calls
will get priority over data sessions, so a data session will be interrupted
(put on hold) in order to deliver a voice call.
Video calling is currently not supported on Flow's mobile network; however, you can make iPhone to iPhone calls using "Facetime". Facetime is video calling software for iPhones; the service is available using WiFi. Once you have access to WiFi, video calling can take place.
As it stands currently, Flow iPhone customers do not have access to purchase music from the iTunes store. Apple is working to obtain the relevant rights to make this possible.
Yes. Your unused voice minutes will be allowed to rollover. Minutes can only carry over for one month. Any unused minutes from the previous month will expire at the end of the following month. However, rollover will not apply to text and data components of the plans