Page 2 | Discoverflow | Turks and Caicos | tci828164248| FAQ | faq

SWIFT is an acronym for Snapchat, Whats App, Instagram, Facebook and Twitter. The new plans will allow subs to use the chat/ messaging/ text aspect on these Apps. All other data use will come out of the regular data allotment on the plan.

The new plans offer significantly more value with data allotments ranging from 1GB to 10GBs. In addition to data, the plans will also allow customers to stay connected via SWIFT Messaging without depletion from their regular data.

Yes, your existing device will work on our network. But, to take advantage of the new speeds offered by 4G LTE you will need an LTE compatible device, LTE SIM card and LTE data plan.

• An LTE compatible device.
• An LTE SIM - Visit one of our stores to upgrade your SIM to a new LTE compatible SIM for FREE. It's a simple swap.
• An LTE data bolt or combo plan - see our new postpaid and prepaid LTE Data plans below,
• Have the latest software update installed in your smartphone, follow the prompts and accept any automatic software update (you won't need to sign up or make any changes to your device settings).

4G LTE is the fastest mobile data network in the world. Download speeds can reach up to 35Mbps. It's like having a fiber-optic cable in your pocket.

LTE stands for 'Long Term Evolution'. It is a radio access technology used to deliver superfast data speeds.

LTE (Long Term Evolution) is a "fourth generation" (4G) mobile service which will enable customers to access mobile data at far higher download speeds than previously available. Browsing the internet, downloading files and streaming videos will become almost instantaneous for 4G (LTE) customers.

TravelPass is a new mobile data plan that allows customers to purchase 500MB of data that can be used in 47 countries around the world, for a 7-day validity period. Travel abroad while paying the cheapest data rates enables subscribers to stay connected with their world.

Customers who have sufficient balance can purchase a TravelPass using one of the following ways –
 

1. Dialing *134#*134# from a prepaid FLOW sim will present the subscriber with a menu of plan choices and response commands to complete the subscription process. Customers need to dial *134*6#*134*6# to subscribe to the TravelPass 500 MB data plan, or choose option #4 from the *134#*134# menu.
2. Dialing *129#*129# from a prepaid FLOW sim will present the subscriber with the general menu. Customers will choose “PLANS”, then “ROAMING”, then “TravelPass”, and then can select the plan.
3. Using the MyFlow smart app from a FLOW prepaid sim, customers can find TravelPass plans under “PLANS”, then “ROAMING”.
4. Purchasing from the online portal at www.topupflow.com.

5. Albania	Malta
   Angullia	Martinique
   Antigua	Montserrat
   Australia	Netherlands
   Bahamas	New Zealand
   Barbados	Panama
   Belize	Puerto Rico
   Bonaire	Romania
   British Virgin Islands	Saba
   Canada	Spain
   Cayman Islands	St. Kitts
   Costa Rica	St. Lucia
   Curacao	St. Vincent
   Czech Republic	St. Barthelemy
   Dominica	St. Eustatius(Statia)
   French Guiania	St. Maarten (Dutch)
   Germany	St. Martin (French)
   Ghana	Trinidad
   Grenada	Turkey
   Guadaoupe	Turks & Caicos Islands
   Guyana	UK
   Ireland	US Virgin Island
   Italy	USA
   Jamaica

6. 500 MB – dedicated bundle for exclusive use in select markets (47), consisting of 500 MB of mobile data only; available for 7 days from date of subscription.

Once a Subscriber has completed the TravelPass data allowance, they will receive notifications alerting them to the end of bundle, and then further charging will be charged at the normal data roaming rates from the customer’s core balance.

Dial *129#*129# for quick access to these services

- View your account balance (prepaid or postpaid)
- Activate Prepaid plans or bolt-ons (where available)
- Add credit with card / voucher for you or friends and family
- What's my number
- Send a Please Call Me request
- Flow Faves

and more!