You'll receive a text message stating the amount that your phone has been topped up with. If the text notification was not received, please use our "Contact Us" pages to report your issue. Alternatively you can chat online to one of our advisers.
You can top at any of our LIME outlets in the islands where LIME operates. If in the United States, Canada, UK you can top up at the Online or any Western Union, or look out for our Retailers in major cities in US.
We ask you to return quickly with your payment receipt to the vendor where the eTopUp was made.
If you are still having problems with topping up, why not chat to an agent or email us using the "Contact Us" pages.
You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial *123, press SEND and follow the prompts to record your own greeting.
Accessing your voicemail is free and easy.
Dial *123 and press SEND.The voicemail will say "Welcome to your voice message centre, I will be helping you to set up your own personal mailbox".
Press 8, Then 7 and the voicemail will say "Enter 4-10 digits for your passcode". When you have finished press the #.
Voicemail will say "Remember your passcode for the next time that you log in" and you are done!
Accessing your voicemail is free and easy.
Dial *123 and press SEND.
If you have already set up your voicemail you will hear "Welcome to the message centre please enter your passcode".
If you are accessing voicemail for the first time you will hear "Welcome to your message centre, I will be helping you to set up your own personal mailbox".
The first time you call your voicemail your temporary passcode will be 1234 and you can change it to a passcode with 4-10 digits of your choice using the menu.
No. You will need to subscribe to one of our mobile data plans. LIME offers a variety of data plans for BlackBerry, smart phone of on-the-go data devices (such as dongles/USB modems).