What is Jump?
Jump is an initiative developed to foster greater digital inclusion across Jamaica
The Jump program was designed to create a more inclusive digital society by providing subsidized internet connections, a compatible device (laptop/tablet) and digital literacy training for those families most in need supported by subsdies provided by funding partners
What does Jump include?
FREE Dell Latitude Laptop
Digital Skills Training
Wi-Fi (125/125 Mbps)
All for J$695.75 +GCT
Do I Qualify?
Jump will be made available to families on the Program for Advancement through Health and Education (PATH) that reside in communities where Flow’s internet service is available. These families will be offered heavily subsidized broadband services, digital skills training and a laptop device
Your support powers our mission
At BTC, we understand that the success of our mission depends on the generous support of sponsors and partners like you. Your involvement can transform lives in the Caribbean, and here's why it matters:
Expanding our reach in the Caribbean
Having established the program in Jamaica and St. Lucia, Jump has since expanded in 2023 to include Grenada, Barbados and most recently, The Bahamas.
Make a donation
Donate as an individual
Frequently Asked Questions
Jump provides Customers with an internet connection offering download speeds of up to 15Mbps and upload speeds of up to 15Mbps. However, the actual internet speed may vary and is therefore not guaranteed.
The installation of services under Jump will include one (1) ONT/modem/gateway device.
Jump is available to eligible customers that currently qualify for government assistance programs. Please contact the Ministry of Equity, Social Justice, and Empowerment or your constituency representative to apply.
Customers will be required to pay $22.50 EC for the first month of service and will be billed monthly at the same rate of $22.50 EC for the period of the agreement There will be no charge for the installation of the internet service provided under Jump.
Jump customers are not required to pay a standard deposit but are required to pay $22.50 EC which represents their first month’s bill.
Customers signing up for Jump will not be required to do a credit check but must clear all outstanding balances from previous Flow accounts upon application for service.
Yes. An eligible Customer is defined as one (1) adult member per family in each household. Anyone residing in the household can connect to the internet service.
Customers can sign up online, through the Ministry of Equity, Social Justice, and Empowerment or through your constituency representative. All applicants will be qualified through the Government of jamaica and will be required to sign an agreement for internet service with Flow. There will be no specific period or early termination fees which remains at the sole discretion of Flow.
Jump provides Customers with an internet connection offering download speeds of up to 15Mbps and upload speeds of up to 15Mbps. However, the actual internet speed may vary and is therefore not guaranteed.
Customers that have disconnected their Flow internet service within ninety (90) days of application for Jump, will not be eligible to apply for Jump.
How to find my account number?
X
This number can be found at the top left or at the top right of your printed or digital bill. You can also find it in the welcome email you received when you signed up with us.