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Frequently Asked Questions

Our plans includes fibre fast home internet and a mobile plan with 15GB of data, unlimited social media, YouTube and local calls & texts, to keep you connected while you're at home or on the go.

Yes! With your Flow bundle plan, you can add on a fixed voice plan or one of several television packages that we offer. Check out Hub TV. Get the details on free On Demand +

With Flow Internet and mobile plans customers enjoy unlimited social media, YouTube, and WhatsApp, plus 10GB of mobile data. After using 10GB, data continues at 2G speeds. Need more? Add 3GB or upgrade to Ya’ad & Road Plus for unlimited data.

Yes, you can. When you switch from Digicel to Flow, simply visit a Flow retail store to port your existing number to your internet or mobile plan, and enjoy an elevated experience.

Absolutely! Flow offers reliable connectivity with speeds up to 1 Gbps, ideal for remote work, online learning, and leisure activities.

Of course, you can. Once you have an applicable service you can add up 4 family members to your plan

At this time, you will continue to receive separate bills for your Internet and your postpaid mobile service.

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How to find my account number?
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This number can be found at the top left or at the top right of your printed or digital bill. You can also find it in the welcome email you received when you signed up with us.
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