Discoverflow | Jamaica | FAQ | notifications

We wish to advise that effective August 31, 2021, the following channels will be removed from our channel lineup in compliance with the requirements of all operators across the industry in Jamaica.

Flow EVO Channel #Legacy Channel #

Regrettably, we will no longer be able to air these channels on our network. We will, however, continue to identify similar content that we can provide to our subscribers.

For more information on the options available to you, please dial 100 from a Flow mobile or landline phone or 1-800-804-2994.

We are pleased however, to highlight that 2 new channels have been added to our Flow Evo programming:

  • Law & Crime (Channel 170) - a channel dedicated to covering compelling high-profile criminal and civil cases around the US with in-studio analysis and commentary.
  • National Black Television - NBT (Channel 156) – a Black content-focused channel in Los Angeles with roots in the Caribbean. The content ranges from comedies and dramas to documentaries.

Thank you for your support as we continue this journey of transformation to evolve into a leading media and solutions provider in the region. We are committed to keeping you updated on any changes while we strive to deliver services that meet your needs.

No. We will, however, continue to identify and negotiate for other similar content approved for the Caribbean/Latin American region of which Jamaica is a part.

Yes. We will be giving Flow Evo customers a free view of the More Entertainment add-on package with great content including Baby First TV, MTV2 and BET Gospel for 3 months from September 1 – November 30, 2021. If customers are interested in continuing with this package after the free view period, they will need to opt-in.

No. Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs.

Customers will be notified by emailer and a removal notice will be placed on the channels to advise that they are no longer available on our network.

Our customer care representatives (Contact Centre) are always willing to assist or visit any retail store. Please feel free to contact us by dialing 100 from a Flow mobile or landline phone or 1-800-804-2994. or by WhatsApp 876-620-2200.