Yes. Postpaid customers may add the WorldPak plan to any new and existing postpaid mobile voice plans for both residential and Business services.
Customers may request WorldPak by visiting any Flow store or call our contact centre at 800-804-2994800-804-2994 and speak to a representative.
No. WorldPak includes calls to USA (Landline & Mobile), Canada (Landline & Mobile), India (Landline & Mobile), China (Landline & Mobile), UK and Spain (Landline Only).
No. International toll free numbers are not included in the WorldPak plans.
No. Regular roaming rates will apply to Customers while roaming.
Yes. All international calls outside of the bundle minutes will be charged at the rate of the primary voice plan.
No. Rollover does not apply to the WorldPak plans.
Your WorldPak plans will only expire if a request is made for the plan to be terminated.
Yes. Your WorldPak plans attract a monthly charge, therefore, as long as the plan is not terminated you will be charged each month.
Customers may terminate WorldPak by visiting any Flow store and speak to a representative.
Not at this time. You may, however, call the contact centre by dialling 100 from your mobile or fixed line and speak to a representative.
Yes. Customers will be able to add both WorldPak plans to their existing account, however, only one instance of each plan will be allowed.