Discoverflow | Jamaica | FAQ

No, to make calls and send text messages from your Faves plan benefits, you must have a minimum primary balance of $1.00.

No, you can only purchase this plan using your primary balance/credit.

No, the Faves plan is applicable to customers on the XL Value Plan only.

With Flow Faves, prepaid mobile customers on the XL Value plan can enjoy discounted bundle minutes and unlimited text messages to five (5) mobile/landline numbers on the Flow network.

 

Plan Options

Plan

Benefits*

Cost

How to activate

7 days plan

200 minutes + Unlimited Text messages

$250

30 days plan

600 minutes + Unlimited Text messages

$700

Faves Quick Codes

Faves Inquiry

How to access

Add a phone number to your Faves list

digit telephone number #

Delete a phone number from Faves list

digit telephone number #

Delete all numbers in your Faves list

To check the numbers in your FAVES

 

*Applicable to the 5 Flow numbers you have nominated to the plan.

No, on attempting to add a 6th number, you will receive a message indicating that your Faves list is full.

a. To delete the number:
Dial *127*0* 7 digit telephone number # Example: *127*0*1234567#

 

b. To Add a number:
Dial *127*1* 7 digit telephone number # Example: *127*1234567#

  • When you successfully subscribe to a Faves plan you will be notified via text message, the exact date and time your plan will expire
  • At the point your plan expires, you will also receive a text message

No, only the number subscribed to the Faves plan can call numbers in their Faves list at no additional cost.

To view the numbers in your Faves list dial (send)

For numbers that are not on your Faves list, you will be charged the following XL Value rates:

 

Description 

XL Value Plan

Local voice calls 

Rates* 

Calls to Flow mobile

$10.00

Calls to other mobile network

$14.00>

Calls to Flow Landline

$10.00

Calls to other landlines

$14.00

Local text messages

 

Flow mobile

$3.00

To other mobile networks

$4.00

To international destinations

$6.00

*Your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents.

If you exhaust your bundle minutes, but your Faves plan is still active, you will be billed at a lower rate for calls made to local Flow mobile and landline numbers in your Faves list. This reduced rate will last for the duration of your plan.

 

Description 

Talk EZ Plan 

Local voice calls 

Rate* 

Calls to Flow mobile

$5.49

Calls to other mobile network

$5.49

Calls to Flow Landline

$5.49

Calls to other landlines

$5.49

 

*Your call usage charges are subject to all applicable telecommunication taxes including 25% General Consumption Tax (GCT) and the Special Telephone Call Tax (STC) of $0.40 cents.

No, the plan allows for Flow landline and mobile numbers to be added to your Faves list. You are unable to add third party, international or Caribbean numbers.