Terms & Conditions

1.  These plans provide a combination of primary data, unlimited local talk, international talk to landlines and mobiles in the USA, local text, unlimited TikTok, Instagram and WhatsApp data.
2.  The primary data allotment can be used for any data transaction (browsing, apps, games, emails, movies and more).
3. Prepaid Mobile Plans will automatically renew at the end of each subscription period unless you opt out by dialing *787#.
4. There is no limit to the number of plans you can activate, but auto-renewal will apply to the last activated plan.
5. On first purchase of the 30-Day plan, the cost is $4,900. If you opt to auto-renew your 30-Day Plan after the first purchase, the new plan price will be $4,500. If you opt out of auto renew, the price will remain at $4,900.
6. Once the plan duration ends, all subsequent usage will be billed at pay-per-use rate unless another plan is activated.
7. After reaching the 100% volume of allocated data, customers can continue to use data but will be throttled at 128Kbps speeds for the duration of their plan.
8. Calls, texts, TikTok, Instagram and WhatsApp data usage are subject to Flow’s Prepaid Mobile Fair Usage Policy which will vary based on the plan selected. See https://discoverflow.co/jamaica/terms-and-conditions/fair-usage-policy 
9. Rollover of unused data only applies to the core data. Calls, text, TikTok, Instagram and WhatsApp benefits will not roll over.
10. Rollover does not apply to the USA International Minutes.
11. Any unused primary data allotment will rollover up to a maximum of three times the amount of the current prepaid plan if a Data Talk and Text plan is auto renewed or repurchased before the current plan expires. (This is applicable to the 2-day, 5-Day, 7-Day, 14-Day and 28-Day plans only)
12. All plan allotments are for local usage only and are not applicable while roaming.
13. Prepaid Data Talk and Text plans purchased via www.topupflow.com or the topupflow app will receive a discounted rate for a limited time, subject to Flow’s discretion.

1. International minutes are only applicable for calls made to landlines and mobile in the USA.
2. Calls and text messages to all other international destinations, toll free and premium rated numbers are not included in the plan and will be billed at the standard out of plan rates.
3. The primary data allotment can be used for any data transaction (browsing, apps, games, emails, movies and more).
4. The unlimited bucket for TikTok, Instagram and WhatsApp usage are through these respective mobile applications only. 
5. Your unlimited TikTok, Instagram and WhatsApp data are separate from your any-use allotment. When you access TikTok, Instagram and WhatsApp applications, they may have external links which are not covered under the bonus benefits which will reduce your any-use data.
6. Once Flow’s acceptable normal usage limit has been reached, a customer will be notified via text message, and usage thereafter will be deducted from the primary data allotment or billed at standard pay-per-use rates. (see https://discoverflow.co/jamaica/terms-and-conditions/fair-usage-policy)
7. Customers who purchase any of our Data, Talk and Text plans via www.topupflow.com or the topupflow app (apps are available on the Google Play store or Apple App Store) will pay a discounted price for a limited time.

1. These plans provide a combination of data, talk, text, social media and YouTube benefits.
2. USA International minutes are not a part of the Postpaid and Hybrid plan benefits at this time. All such transactions will reduce the primary data balance or billed at the pay as you go charges.
3. The primary data allotment can be used for any data transaction (browsing, apps, games, emails, movies and more).
4. New postpaid sign-ups are subject to deposit, proof of address and credit check requirements before the service is activated.
5. Upon activation, customers will be entitled to the applicable mobile data allotment, texts and minutes per 30-day billing cycle on a pro-rated basis.
6. When the primary data allotment is exhausted, customers can continue to use data at 128Kbps speeds for the duration of their plan.
7. Unlimited data on the 30-Day Unlimited Plan is subject to Flow’s Postpaid mobile fair usage policy. After reaching the fair usage limit, customers can continue to use data at 128Kbps speeds until the next bill cycle.
8. Rollover does not apply to the unlimited benefits (unlimited calls, text, YouTube, social media and unlimited data)
9. Special Telephone Call Tax and General Consumption Tax applicable to all calls.
10. All Plan allotments are for local use except where specified plans offer roaming benefits.

1. Calls and text messages to all other international destinations, toll free and premium rated numbers will be billed at the standard out of plan rates.
2. The unlimited social media data benefit is for WhatsApp, Facebook, Twitter, Snapchat and Instagram usage through these respective mobile applications only.
3. The WhatsApp social media benefit is unlimited for voice calls and text messaging only. Video calls, transfer of voice notes and images will be deducted from the primary data allotment.
4. YouTube data is to be used for access to YouTube only and not for other social media use.
5. Social Media access via websites will be billed from the primary data plan allotment.
6. Your unlimited YouTube, and SWIFT (Snapchat, WhatsApp, Instagram, Facebook, Twitter) are separate from your any-use allotment. When you access unlimited YouTube and SWIFT, they may have external links which are not covered under the Unlimited benefits, these external links will reduce your any - use data.

Flow reserves the right to withdraw or modify these plans at any time. Flow standard terms and conditions for prepaid and postpaid mobile service apply.