Checking your balance is easy and can be done on your handset. Simply dial *120#
Topping up your account is easy! Choose any one of the methods below.Flow Prepaid Cards - Purchase a Prepaid Card, scratch the PIN at the back of the card, dial 121121 and follow instructions to recharge your account.EPIN Top Up - is a paper receipt that contains a unique PIN. You activate the PIN and you are ready to start talking. You dial 121121 on your mobile phone and follow the instructions.Web Top Up - Log on to https://www.etopuponline.com/lime and log in. If you have not already registered click on "New User" to create a log in.|Bank Top Up - Insert your ATM card into the ABM machine and select "Add Credit" from the on screen menu and enter the amount of credit and the amount of credit to be applied. A text message confirmation will be sent to the handset confirming the top up amount.ME2U - Allows you to send credit from your own mobile to friends and family. More information can be found in our ME2U Help Pages.Merchant Top Up - Give the retailer the amount that you wish to top up along with the telephone number. The amount is transferred automatically to the mobile account and a confirmation text will be sent to your mobile account detailing the value of the credit and the balance.
Customers can check their balance by dialing *120# and they will see all of their prepaid balances – minutes, texts and data.By contacting the Contact Centre (100 or 1800-804-2994) where one of our agents will be able to advise on remaining balances.
To Check BalanceDial *120#*120#To Add Credit To Your Own NumberDial *121*9{Card/Voucher Number}#What's My Number?Dial *555#*555#Call Me (request someone to call you when low on credit)Dial *126*1246{number}#Me2U (share your credit)Dial *128*1246{number}*{credit amount}#
Yes, the customer will have the ability to purchase multiple bolt-ons or TALK, TEXT and DATA plans within the 30 day cycle. The new plan purchased will expire 30 days from the date of purchase.
Yes. Customers can purchase prepaid bolt-ons along with their standard Pay per Use prepaid service.
All Flow Prepaid Mobile customers enjoy Call Waiting, Caller ID, Call Restrictions, Call Barring, Call Forwarding. Services also come with Text Messaging.
Once you purchase the plan you can immediately begin to enjoy the benefits
Dial *129# SEND OR *2273 SEND (follow menu)
Unused prepaid allotments will continue to rollover as long as the customer purchases a new plan before the current plan expires.
There's no additional cost for Rollover. It's an included benefit with all prepaid combo and standalone data plans. You'll be enrolled automatically.
No; once a plan has expired, the allowances are no longer available.