Customers will be notified about the new rates via the following:
• Newspaper Advisory
• Website Notice
• Bill Message
• SMS Blast
• Email Blast
Yes, the rates for some of our bundles will see an adjustment.
No. The rates for the Digital Control Fee (DCF), Set Top Box Rental and Set Top Box Insurance are not being adjusted at this time.
Yes. This is the only rate adjustment for Residential Cable TV services at this time.
Flow, like many other businesses in Jamaica, has been faced with increased operating costs. While our prices have always been the most competitive in the market, we have had to adjust our rates as we manage our rising operational expenses while providing our customers with the best value. We have, however, tried to keep the adjustments to a minimum in order to reduce the impact on our valued customers.
The new rates will become effective on September 1, 2019.